Top Questions to Ask Your Surrogacy Agency

Starting your surrogacy journey?
Choosing the right surrogacy agency is one of the most important steps you’ll take on the path to parenthood. A trusted agency will guide you through the legal, medical, and emotional milestones—offering clarity, confidence, and support. In this guide, we share the top questions to ask your surrogacy agency to ensure you find the right partner for your family-building journey.

1. What Is Your Experience with Surrogacy?

A surrogacy agency’s experience directly impacts the success and ease of your journey. Ask:

• How long have you been operating?
• How many successful journeys have you facilitated?
• Do you work with both domestic and international clients?
• Do you specialize in gestational surrogacy?

Look for agencies with a strong track record, a knowledgeable team, and refined systems to guide you from consultation to delivery.

2. How Are Surrogates Screened?

Surrogates play a central role in your family-building journey, so it’s essential to understand the screening process.

Ask about:

• Medical evaluations: Are physical and reproductive health fully assessed?
• Psychological assessments: How does the agency ensure surrogates are emotionally prepared?
• Lifestyle standards: Are there requirements around substance use or overall health?
• Pregnancy history: Does the surrogate have a proven history of safe, full-term deliveries?

Thorough, ethical screening reflects the agency’s commitment to both safety and success.

3. How Are Surrogates Matched With Intended Parents?

The right match is about more than logistics—it’s about values, personality, and alignment.

Ask:

• How are matches determined?
• Will we be able to review surrogate profiles?
• Can we share preferences about characteristics or lifestyle?
• Will we meet the surrogate before proceeding?

A strong agency prioritizes compatibility, not just availability.

4. How Do You Facilitate Communication Throughout the Process?

Open, honest communication is essential throughout a surrogacy journey.

Ask:

• How is communication handled between intended parents and the surrogate?
• Will we have direct contact or does the agency serve as an intermediary?
• How frequently will we receive updates?
• How are sensitive issues or concerns managed?

Your agency should support a relationship style that aligns with your comfort and preferences.

5. What Is the Typical Timeline for a Surrogacy Journey?

Surrogacy is a multi-phase process that requires patience and planning.

Ask for a detailed timeline including:

• Initial consultation and screening
• Matching and legal contracts
• Embryo transfer and medical prep
• Pregnancy and delivery

The timeline may vary, but a clear roadmap helps set expectations and reduce stress.

6. What Health Protocols Are in Place for Surrogates?

A well-supported surrogate leads to better outcomes for everyone involved.

Ask:

• How often are surrogates monitored?
• What protocols are in place for complications?
• What support is provided post-delivery?

Comprehensive health oversight is a non-negotiable standard for any reputable agency.

7. What Is Your Success Rate?

An agency’s success rate offers insight into its medical partnerships, process, and support systems.

Ask:

• What percentage of embryo transfers lead to successful pregnancies?
• How many live births have you facilitated?
• What contributes to your outcomes?

While every journey is unique, strong success metrics can provide peace of mind.

8. Can We Speak With Past Clients?

Hearing directly from families who have worked with the agency can be incredibly helpful.

Ask:

• Can we read or view testimonials?
• Are you able to connect us with past intended parents or surrogates?
• How do your clients describe their relationship with your team?

Authentic stories offer valuable perspective and deepen trust.

9. Can We Choose Our Level of Involvement in the Pregnancy?

Every family is different. Some want to be hands-on throughout the process, while others prefer to check in at key milestones.

Ask:

• Can we attend ultrasounds or medical appointments?
• Will we be present at the birth?
• How often can we speak with the surrogate?

Clear expectations and flexibility create a more meaningful experience for all parties.Clear expectations and flexibility create a more meaningful experience for all parties.

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Selecting the right surrogacy agency is about more than ticking boxes—it’s about finding a partner who respects your vision, honors your values, and walks with you every step of the way.

By asking the right questions, you’ll gain insight into the agency’s priorities, culture, and ability to support your family-building journey with care and excellence.